| I agree with the sign as a business owner--only to protect other customers and my staff. I have pointed to the sign only once in 16 years; I had a customer loudly and threatening to become physical towards another customer due to religious beliefs. So I showed him the sign and asked him to leave. He was not happy and will most likely not return--but I am very okay with that. He was harassing a customer in a discriminating way. I am not sure this how all business owners use the sign--but to me it allows me to excuse a customer who is discriminating against anther customer or staff or mistreating another customer or staff in an extreme manner and ask them to leave. I agree this should be done with or with out a sign. But it was nice to point to the sign as I quietly asked him to leave. If any customer treats other customers or staff in an extremely negative manner, it is a way for our staff to know management supports refusing service. AGAIN ONLY IN EXTREME CIRCUMSTANCES. In the same note, we need to realize we are here to provide service and there may be difficult customers. The sign should only be used for those rare times. Even those times, the sign may mean nothing as the customer would be extreme regardless of a sign. I do not think it is the sign we should be discussing but rather if it is used appropriately. |
"The Right to Refuse Service to Anyone"