| I got some interesting comments on London Heathrow terminal 5's launch by Lisa Minot, The Sun, 28 March. Heathrow's terminal 5 -- which took 20 years to plan and cost 4.3m pounds -- opened in chaos yesterday (27th March) 1. Passengers faced waiting hours for baggage. 2. Little information with display screens going on the blink and a lack of basics facilities such as catering and baby-changing. 3. Toilets were unfinished. 4. Escalators broke down. There were reports of families missing flights after two lifts jammed. 5. Some 35 outgoing flights were cancelled with 28 incoming ones. 6. Airport staff delayed to go to work for about 2 hours, coz not enough parking space. 7. Many airport staff cried for abused complains from upset passengers. 8. Staff complained that have not gotten enough training of the new baggage handle systems. Bosses said servive today should ba back to normail. But that did not appear furious passengers. |
Beijing Airport Terminal 3 (T3) Opens