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I Found a Bug - in my Soup Firstly, I would take a photo by the camera of my mobile phone as an evidence, then ask the manager to give me a way to solve it that satisfy me. Maybe get the refund, but I couldn't have another meal there, even though it was a free one. BTW, i would like to tell you guys how important that you take an evidence. It happened in Guan qian street Suzhou several months ago. Several guys also found a bug in the dinner in Chuang Fu restaurant.So they called the waitor,but there was nothing he could do.A manager came but he said he wouldn't take a responsibility for it.So they called another manager to come, he apologize for what happened and promised to give another free dish.The customers agreed and asked the former to apologize.Yes, he did.And the customers asked him why he was wrong.The manager bacame angry and tried to take the dish with bug away.The customers didn't agree and took the photo of the dish.The manager ordered the waiters to closed the door of the room and fight with them. One of the customer tried to not let the door close and another one called 110, and they didn't be hurted. Several days later, the customers made a copy in a word file to describe what happened that day, they sent it to other people via internet,from the picture , we can see the bug. So more and more people in Suzhou knew this and it really hurt Chuang fu restaurant's reputation. |