SJD's Comments

There are 2 different readers (identified by email address) with the same nickname SJD. They are represented by different colors.

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2 "The Right to Refuse Service to Anyone"

Shrek7 you raise an interesting comment. However, I can see by your comment that you have little experience in a business environment regarding legalities. Anyone can sue regardless of the sign. There is a big difference between the two signs you suggest according to the legal society. Actually if you have a wet floor you are required to post or protect the area. Again what is important as how a business runs the business and treats the customers. I decided to take down the sign.

This comment is not directed towards Shrek7---but rather this is my two cent opinion--if it is even worth that much. I think people often spend more time acting like a victim and calling racism/ageism without looking at the whole big picture. I know this sounds negative--not my intent. But I guess I still have those rosy colored Polly Anna glasses we loose during childhood... I want it to be a perfect world where we all just get along regardless of skin, religion, and age (all ages seem to have issues). I know this is not realistic--but I have found those people who usually cry fowl, cry fowl not because of a true fowl but because they often find fault in others more then most. I agree there are times when fowl should be cried and action taken ! ! But stop and think. Amazing how we are all so afraid of being sued--that we post signs. Or how quick are we to suggest "sue them". When did we become such a litigious culture and worse why are we all so quick to cry fowl. I know it is not a perfect world-- but maybe if we spend more time looking inward and fixing our own misjudgments of others--maybe less signs and less suing would occur??? But then again, there would not be this discussion either huh..

Posted by sjd at 2006-07-01 03:25:20. More

1 "The Right to Refuse Service to Anyone"

I agree with the sign as a business owner--only to protect other customers and my staff. I have pointed to the sign only once in 16 years; I had a customer loudly and threatening to become physical towards another customer due to religious beliefs. So I showed him the sign and asked him to leave. He was not happy and will most likely not return--but I am very okay with that. He was harassing a customer in a discriminating way.

I am not sure this how all business owners use the sign--but to me it allows me to excuse a customer who is discriminating against anther customer or staff or mistreating another customer or staff in an extreme manner and ask them to leave. I agree this should be done with or with out a sign. But it was nice to point to the sign as I quietly asked him to leave.

If any customer treats other customers or staff in an extremely negative manner, it is a way for our staff to know management supports refusing service. AGAIN ONLY IN EXTREME CIRCUMSTANCES.

In the same note, we need to realize we are here to provide service and there may be difficult customers. The sign should only be used for those rare times. Even those times, the sign may mean nothing as the customer would be extreme regardless of a sign.

I do not think it is the sign we should be discussing but rather if it is used appropriately.

Posted by SJD at 2006-06-21 07:57:32. More