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ICBC - A Customer's Experience I also had some funny experience with ICBC to share. Last year I went to the TianYaoQiao ICBC brantch to request a Poeny LingTong Deposit card in a weekend. I asked the Information Counter how to proceed, and a lady told me to fill out a form, get a ticket at the q-magic and then present my ID and the form to the service counter. I filled a form, queued up there for half hour and then my turn to be serviced. The Service counter staff returned my form immediately with an indifferent face, telling me that " You need to come here next Monday because we don't handle the Deposit Card application in the weekend". - Goche, why didn't they tell me at the begining? I went there again next monday. Queued there and my turn again. I submitted everything and hoped everything to be fine. To my surprise, the staff returned my application again with indifferent face, telling me that "we don't have any stock for the Card in our bratch, so your card will not be available until next Monday, or you can go to other ICBC bratch to apply." Of course, I didn't wait for another week, and neither did I go to another ICBC bratch. I went to another Bank instead, and cancelled all my ICBC accounts. |